1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information:
- Name and email address
- Payment information (processed securely through PayPal)
- Account preferences and settings
- Communication history with our support team
Usage Information:
- Books accessed and reading progress
- Device information and browser type
- IP address and general location
- Website usage patterns and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our digital books platform
- Process your purchases and manage your account
- Personalize your reading experience
- Send important updates about our service
- Provide customer support and respond to inquiries
- Improve our platform and develop new features
- Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through PayPal
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting and data storage practices
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and recommendations
- Ensure secure authentication
You can control cookie settings through your browser preferences.
7. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@ebooksenglish.shop
- Phone: +1 (819) 952-3878
- Address: New York, NY 10001, USA